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Post by Yvondith on Sept 5, 2008 16:16:55 GMT -5
I just installed a new DVD ROM in my comp today, and after I turned it back on, windows said that my configuration has drastically changed and it needed to reregister windows. It did that without a problem, but after it started up I was flooded with this NO DISK error message:
Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6b7c
Options are Cancel, Try Again, and Continue.
What do I do? The google results for that error really didn't give me any answers, some of them suggested a virus, others suggested a program malfunction. Any ideas?
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Post by Office Ninja on Sept 6, 2008 11:20:15 GMT -5
Did the drive letter for the new drive get changed? Is this replacing another drive, or did you add a second one?
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Post by Yvondith on Sept 6, 2008 12:17:12 GMT -5
I've replaced the old drive. I don't think the letter got changed on it either. The new drive works just fine, but that error makes me worried.
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Post by dejibo on Sept 8, 2008 6:55:04 GMT -5
I just booted my computer two days ago, and it said that "new hardware was reccognized, and was installing software for CDrom" I havent changed my CD rom. I did a virus scan and found some funny adware/spyware stuff. Havent seen a peep out of it since, but that was truly weird. I wonder if the latest windows update changed something. I HATE windows more and more and more. it keeps wanting to install service pack 3 but everytime I do I get the blue screen of death. grrrrr. I hope it settles down for you steph.
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Post by dejibo on Sept 8, 2008 6:58:07 GMT -5
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Post by masaia on Sept 8, 2008 17:48:14 GMT -5
Dejibo's link has a good few troubleshooting steps, I'd follow those before going and doing what I say.
If it were me, I'd try yanking the thing out and seeing if it gave the same error. If it did, it's probably not the CD-ROM causing the errors. Doing a spyware check may be fruitless, but it's worth looking into anyway. Spybot is a relatively easy tool to use, and is free. Just google "Spybot" and go to the link for download.com.
It's pretty self-explanatory. I wouldn't install the tea-timer (it's annoying), so keep an eye out during installation to remove that checkmark.
That's all from nerd-boy for now.
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Post by Yvondith on Sept 18, 2008 0:55:35 GMT -5
I think I might have found the problem, in my BIOS settings. I need to remove the CD player and try to fiddle with the settings on the device itself... I hope this solves it.
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